Business Personal Care Plan
The importance of an organisation's computer systems are usually overlooked until a problem occurs.
With a choice of one of our support contracts, you can rest assured that our engineers will be on hand to respond to a fault when it happens so that you can continue to operate with a minimum amount of disruption.
1 year Maintenance Support offered:
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Level 1 Option |
Level 2 Option |
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A complete audit of your IT Hardware/Software with detailed report |
A complete audit of your IT Hardware/Software with detailed report |
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Unlimited telephone support (weekends) |
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All network/desktop/server software supported |
All network/desktop/server software supported |
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Remote dial-in support |
Remote dial-in support |
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24 hours response to calls |
48 hours response to calls |
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12 hours Support per month |
8 hours Support per month |
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8-hour on-site response for major issues |
Regular monthly service visits arranged |
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2hrs telephone/remote support per month (Day & Evening) |
1hr telephone/remote support per month (Day & Evening) |
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Complete peace of mind |
Complete peace of mind |
| Service excludes parts | Service excludes parts |
